STATEMENT OF NON-DISCRIMINATION
BlueRio and its BlueRio Institute do not discriminate on the basis of race, color, sex, sexual orientation, sexual preference, or national and ethnic origin in administration of its admission procedures, grading and coaching.
POLICIES AND PROCEDURES
Classroom Demeanor & Courtesy – Because students may not share the same opinions in many courses, it is important that we remember to respect the opinions and ideas of others. A platform of respect and conscientiousness for all is crucial in order to accomplish our goals. We are not in any course to judge others for insight and opinions we do not share. Any harsh criticisms or demeaning behaviors will not be tolerated. In addition BlueRio Strategies and its instructors have the right to remove any students who disobey the policies and procedures, are not willing to complete requirements and have not made attempts to remedy the situation of concern with representatives of BlueRio Strategies.
STUDENT COMPLAINTS AND GRIEVANCES
Any student of BlueRio training courses has the right to seek a remedy for a dispute or disagreement, including issues of grades or material access. Initial steps are outlined below:
The disagreement must be submitted in writing. The curriculum itself is nonrefundable – however if a student has just cause to believe the curriculum that was delivered was NOT what was promoted or described, or if a grade is considered to be unfair the student may request a review.
BlueRio requires at least 72 hours to make an initial response and may need up to thirty days to offer any final resolution. It will be first presented to the volunteer board of advisors. If a resolution is not satisfactory to both parties, mediation will be considered.
CANCELLATION POLICY FOR FULL CERTIFICATION TRACK for CLMC programs (Includes Military Focus, Foundations and Foundations and Focuses)
There is a required $100 registration administration fee for the Coach Training Program (60 hours) CLMC of which $50 is non-refundable. This $100 fee is included in the price of the program and guarantees your spot in the class. If you choose the 30 hour version – Foundations – Your required registration administration fee is $50 of which $25 is non-refundable.
Following registration, you may cancel without penalty if request is received at least 21 days before your course begins or within 45 days of purchasing. No refunds are made after the course begins or after 45 days of purchase. Requests must be made in writing, and emailed or contact us for our mailing address. Emergency cancellations for those who withdraw after the course has begun and within the first two weeks will be accepted on a case-by-case basis. No refunds after student has been enrolled for 2 weeks or more. (Funds may be rolled into other offerings such as one-on-one coaching or into a different training program.)